Credit Fraud Specialist (FinCrime Operations)

About the Role

This Credit Fraud Specialist position is based in Limassol, Cyprus with a hybrid working arrangement. The role sits within eToro's Financial Crime operations and focuses on safeguarding the platform against fraud abuse, chargebacks, refund fraud, and fraud rings.

Key Responsibilities

• Monitor daily alert volumes and investigate spikes or unusual patterns in fraud queues

• Own escalation handling for complex cases that first-line agents cannot resolve

• Translate technical specifications and requirements from the Financial Crime function into operational practice

• Represent the team in bi-weekly global AMLCO synchronisation meetings and escalate procedural questions to compliance leadership as needed

• Validate fraud alerts through system migrations and run tests to ensure accuracy

• Serve as point of contact for stakeholder meetings and requirement discussions

• Coordinate with peer specialists in AML, crypto and card fraud where alert ownership overlaps

Required Qualifications

• 2–3 years of experience in investigations, complex case-handling, operational analytics or similar roles

• Strong analytical and technical problem-solving abilities

• Ability to work independently and own open-ended escalations

• Clear communication skills with non-technical stakeholders including compliance officers and MLROs

• Proficiency with transaction monitoring, data analysis and AI tools for process automation

• Genuine interest in the fraud and financial crime domain