Account Manager VIP Department

About the Role

Quadcode, a fintech company specializing in financial brokerage and trading platforms, is seeking an Account Manager for their VIP Department. This role focuses on managing high-value client relationships and driving revenue growth through proactive engagement and strategic account development.

Key Responsibilities

• Conduct proactive outreach to potential and existing VIP clients via calls, written communication, and CRM tools

• Promote company financial products and services to high-value clients

• Apply negotiation techniques to convert leads into long-term customers

• Develop and implement initiatives to increase client satisfaction and retention

• Build and maintain strong, long-term relationships as a trusted advisor

• Monitor client activity and identify growth and engagement opportunities

• Maintain accurate client interaction records in the CRM system

Requirements

• English proficiency at B2 level or higher

• Native or bilingual proficiency in Thai

• Proven experience in financial industry, sales, account management, or business development

• High level of responsibility and professionalism when managing VIP clients

• Strong communication, negotiation, and relationship-building skills

• Result-oriented mindset and ability to work in fast-paced environments

What We Offer

Flexible work arrangements with the option of on-site work in Larnaca or remote work, competitive compensation, professional development opportunities through platforms like Coursera and Harvard, and a positive, collaborative team environment.